KEY RESPONSIBILITIES:

1. Receptionist, Customer Service and Client Greeter
2. Incoming and outgoing mail (USPS, FedEx, UPS, DHL, etc.)
3. Staff Support and Correspondence
4. Accounts Payable & Accounts Receivable
5. Payroll and payroll taxes (under supervision of accountant)
6. Database entry and maintenance
7. Troubleshoot technical issues: such as computers, phones, copiers, faxes, etc.
8. Office Supplies
9. Preparation of monthly board reports for the Executive Director
10. Maintain client files, records and storage
11. Scheduling conference rooms and setting up for meetings and trainings
12. Copier projects and maintaining the forms drawers
13. Updating documents, manuals and forms as needed
14. Organization of lobby, client meeting and conference rooms
15. Assist Fundraising Coordinator with special projects/mailings, etc.
16. Miscellaneous additional duties as needed or requested

QUALIFICATIONS:

1. A minimum of 3 years experience in customer service
2. General accounting knowledge
3. Extensive knowledge of computer programs: Access, QuickBooks, Word, Excel
4. High School diploma
5. Excellent communication skills