Referral Management Coordinator

Referral Management Coordinator
Join our mission and help give the most precious gift of all...life!

Imagine starting each day knowing you play a part in saving and enhancing lives. At Live On Nebraska, every day is an opportunity to make a difference in the lives of donor families and individuals waiting for a transplant.
We are looking for a dedicated individual, who enjoys working in a team environment, to join our Clinical Services team as a Referral Management Coordinator.
 

What you’ll be doing:
This individual executes the referral process according to policy and ensures a thorough, accurate evaluation of potential organ donor referrals. Evaluation is carried out both remotely and on-site at donor hospitals across the state of Nebraska. Daily activities include receiving referrals, collaborating with hospital partners to collect potential donor demographics, collaborating with hospital staff on-site to optimize pre-authorization treatment and maximize the opportunity for donation, assisting with the process of brain death declaration, and any other pre-authorization duties deemed necessary.
 

You will be responsible for:

• Receive referrals from across the state of Nebraska:
• Carry out initial phone screening of referrals in collaboration with hospital staff.
• Respond on-site within pre-determined time frames and perform in-person assessment of donor and provide education to hospital staff.
• Perform EMR evaluation and preliminary suitability determination in collaboration with other team members.
• Build internal EMR charts with all data points collected through EMR and On-Site assessment.
• Participate on-site in clinical referral assessment.
• Collaborate with hospital providers and other members of the interdisciplinary team to ensure medical management supports maintaining the opportunity for organ donation.
• Facilitate accurate brain death testing and documentation under hospital policy and legal compliance.
• Complete all documentation under regulatory standards and submit all documentation to the quality department for review. 
• Perform all quality follow-up tasks to ensure accurate documentation.
• Collaborate closely with all members of the Live On Nebraska team.
• Participate in departmental and organizational meetings, educational activities, quality assurance initiatives, and required training as assigned.

What skills & experience you’ll bring to us:

• Must be a Licensed Registered Nurse, Respiratory Therapist, Paramedic/EMT, or have prior clinical experience working in another OPO.
• Current experience working in a critical care or emergency care setting required.
• Ability to obtain and maintain an ACLS, PALS, and BLS certification.
• Maintain a valid driver’s license and personal auto insurance.
• Familiarity with EMR usage (Epic, Cerner, Meditech, internal EMR systems)
• Proficient with Microsoft Office Suite or related software
• Ability to function well in a high-paced and stressful environment.

Schedule:

• Minimum of 24, 12-hour call shifts over a 2-month period on a flexible schedule.
• Day/Night rotations on an average of every 2 months to stratify experience levels on shift and meet the needs of the team.

** Training may require more travel and call shifts to gain proper experience. **


Live On Nebraska offers our team members a comprehensive and competitive benefits package, including insurance, retirement benefits, and paid time off. We want our team members to feel empowered and appreciated in the workplace. We strive to provide our team members with an environment that fosters growth, satisfaction, and creativity.

Live On Nebraska is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.