Office Manager I (Sarpy Office)

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives.  Trauma Informed Care also acknowledges the effects of working with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative and team-oriented environment, then Heartland Family Service is the agency for you. 

SUMMARY DESCRIPTION OF WORK

Performs skilled duties of a broad nature, which include ability to organize office and supervise smooth operation of facility.  Assignments may entail a wide knowledge base, decision making, and problem solving.

Comprehension: between $18.97 and $22.62 per hour (wage is determined by total years of relevant experience)
Work Schedule: Monday - Friday; Monday and Tuesday Evenings

Click to see benefits and company perks

MINIMUM QUALIFICATIONS

• High School Diploma required
• One to three years or relevant office management required
• Strong computer skills in MS Office
• Strong organizational and administrative skills

Essential Duties and Responsibilities

• Assures completion of all internal and external data collection and reporting required by funding sources and reports regularly on these areas.
• Manage required paperwork and electronic submission procedures for behavioral health services.
• Oversees the updating and completion of daily staff schedules, scheduling intakes, and maintains therapist’s work schedules.
• Coordinating client appointments by scheduling, obtaining insurance or other pay source information, and forwarding the proper information to Fiscal Department.
• Enters monthly statistical data for outcomes.
• Ensures that supplies are maintained at adequate levels and office upkeep is monitored.
• Accurately takes messages and gives appropriate directions to clients and public; assists all visitors, clients and staff in processing their inquiries.
• Responds to staff requests relative to facility needs.
• Provides support to all programs located in this office.
• Attend and co-facilitate the monthly agency-wide Office Manager’s meetings.
• Always display a courteous and caring attitude to the clientele, volunteers, and visitors of the Agency.
• Cooperate and collaborate with program area staff, volunteers, and other Agency staff.
• Is dependable and punctual regarding scheduling and attendance.
• Abide by all specific program and Agency procedures, policies, and requirements.
• Develop personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or visual media.
• Creates, maintains and shares an appropriate a dynamic self-care plan.
• Strives to make connections between the agency and the larger community whenever possible to contribute to the agency’s ongoing fundraising and friend-raising efforts.
• Essential functions of this job are to be performed on company physical work site.
• Perform other program related duties as assigned.