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Medical Social Worker - Behavioral Escalation Response Team

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Schedule: Schedule: Mon-Friday 10:00 am to 6:30 pm. One on-call shift every two months. One holiday coverage/on-call shift every two years. 

At Childrens, the regions only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring teamand join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview
The Behavioral Escalation Social Worker is a key member of the Behavioral Escalation Response Team (BERT), responsible for providing immediate intervention and support during behavioral health patient crises. This role involves crisis intervention, de-escalation, assessment, and collaboration with multidisciplinary teams to ensure the safety and well-being of patients and team members. The BERT Social Worker will also provide preventative screening, rounding, and care planning within the hospital environment.

Essential Functions

  • Conducts Screening, Assessments, and Care Plans. - Conduct thorough assessments of patients at risk or experiencing escalated behavioral health actions to identify underlying issues, coping mechanisms, and immediate needs. - Provide emotional support to patients, helping them to manage their emotions and behaviors effectively.
  • Crisis Intervention and De-escalation - Resond promptly to behavioral escalation, providing immediate intervention and de-escalation techniques to manage and resolve the situation safely. - Use evidence-based practices to assess the situation and determine the most appropriate intervention strategies.
  • Collaboration and Communication - Work closely with the multidisciplinary team, including nurses, providers, security officers, unit leaders, and other social workers, to develop and implement individualized care plans for patients. - Facilitate communication between patients, families, and healthcare providers to ensure a coordianted approach to care.
  • Documentation and Reporting - Maintain accurate and timely documentation of all interventions, assessments, and care plans in accordance with Children's policies and regulatory requirements. - Report any incidents, concerns, or observations to appropriate leaders and other relevant parties.
  • Training and Education - Participate in the development and delivery of training programs for team members on behavioral health, crisis intervention, and de-escalation techniques. - Stay current with best practices and advancements in social work, behavioral health, and crisis intervention through continuous professional development.
  • Advocacy and Resource Connection - Advocate for the needs and rights of patients experiencing behavioral health crises, ensuring they receive the appropriate care and support. - Connect patients and families with community resources, support services, and follow-up care as needed.


Education Qualifications

  • Master's Degree from an accredited college or university in Social Work Required

Experience Qualifications

  • Minimum of two year's of supervised experience as a Social Worker Required and
  • Experience with care planning and de-escalation strategies Preferred and
  • Experience with children and adolescents Required

Skills and Abilities

  • Requires knowledge of human behavior, social problems, counseling modalities, and community resources.
  • Ability to communicate effectively both verbally and in written form, relaying case information to patients/families, physicians, and other healthcare professionals, attorneys and law enforcement as needed.

Licenses and Certifications

  • Current Provisional Master Social Worker in the state of Nebraska Upon Hire Required and
  • Current Provisional Mental Health Practitioner in the state of Nebraska Upon Hire Required
  • A valid driver's license and an acceptable motor vehicle record/driving record Upon Hire Required


Childrens is the very best for kids and the very best for your career! At Childrens, we put YOU first so together, we can improve the life of every child!

Date Posted May 23, 2025
Requisition 22681
Located In Omaha, NE
SOC Category 21-1021.00 Child, Family, and School Social Workers
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